PEMBAHASAN SOAL PAS 1 2019/2020

Text 1

From : susan.schneider@berlianhotel.com
Subject : 15 – 18 May, 2014
Date : 7 April, 2014
Re : Your booking 15 – 18 May, 2014

Thank you for your email of 6 April,2014. We are delighted to confirm the booking for your party of five guests, we have reserved three double rooms with a suite bath for 15 – 18 May, 2014 I can confirm the room rates will be 1 million rupiahs per night. This is inclusive of the 10 percent group discount. We look forward to welcoming you on 15 May, 2014.

Best Regards,

Susan Schneider
Reservation Manager
Berlian Hotel

1.      When did Ms. Nani reserve the rooms ?
a. On May 15
b. On May 18
c. On April 6
d. On April 7

2.      Why did Susan write the email ?
a. To reschedule the appointment.
b. to offer a ten percent discount.
c. to reserve three double rooms.
d. to accept someone’s reservations.

3.       “ This is inclusive of the 10 percent group discount … “ The synonym of the underlined word is ….
a. Overall
b. Limited
c. Exclusive
d. Restrictive

Text 2

Power @Once is a company specializing in solar power and heating equipment, we also sell hand held items like solar flashlights, chargers, mining equipment,etc. Our vision is simple: to be the leading seller of solar systems in North West and change people’s perspective of renewable energy so that we can save our planet for future generation. We at Power @Once strive to be the best in our field when it comes to cost efficient solar systems and client satisfaction.

4.      What is the text about ?
a. Different solar power items.
b. a western mining company.
c. How to change people’s perspective of energy.
d. An enterprise specializing in solar power devices.

5.      Based on the text, what items does the “ Power @Once” provide ?
a. Chargers.
b. Traffic lights.
c. Drying equipment
d. Plumbing equipment.

6.      “ ….. when it comes to cost efficient solar systems and client satisfaction.” What is the synonym of the underlined word ?
a. Seller
b. director
c. Manager
d. Customer.

Text 3

IT trainers deliver training programmes in information and Communication Technology ( ICT). in addition to their training skills, they are experts in one of the two areas below :

IT professional skills – covering technical training such as in project management ; applications, for example SAP; and the various IT specializations, including firewalls and anti – virus packages.

IT user skills – desktop applications such as MS Office, Internet browsers and company – specific applications.

IT trainers are also responsible for the application of learning technologies to transfer skills, in both IT and non – IT subjects. These include:
• Virtual labs;
• Enterprise content management
• Performance management tools;
• Social networking;
• E – Assesment.

7.      What is the text mainly about ?
a. IT trainers
b. programmers
c. Social networking
d. Anti – virus packages

8.      Which of the following is covered in IT professional skills ?
a. Project management
b. Anti – Virus vendors.
c. Dekstop applications
d. Internet browsers.

9.       “ enterprise content management;” The underlined word is closest in meaning to ….
a. Practice
b. Surgery
c. Business
d. Journalism

Text 4

Dear Mr. Shoji,

We have reviewed your application for credit, and it is our pleasure to inform you that an account has been opened for your company.

Please feel free to use your account as often as you wish. A descriptive brochure is attached which outlines the terms and conditions upon which this account has been opened.
Should your credit requirements change, or should you have any questions regarding to your new account, call this office and ask to speak to one of our account representatives. When you call, please have your account number available, in order that we might have quick access to your file.

Best regards,

10.  What is the letter about?

a.     An application to open a current account

b.    Requirements to open a bank account

c.     A customer new charge credit card

d.    A company credit account approval

Top of Form

  

11.  11. “Please feel free to use your account as often as you wish.” (paragraph 2)
What does the sentence mean?

a.    Mr. Shoji is free to account his money

b.    Mr. Shoji wishes to use his account freely

c.    Mr. Shoji can open his account quite often

d.    Mr. Shoji can use his account anytime he needs

12.  What is needed to have quick access to your file?

a.     Account representative

b.    Descriptive brochure

c.     Account password

d.    Account number

Text 5

PT EUREKA
Jl. Jendral Sudirman 112 – 116
Palembang
May 21, 2011
PT Internusa
Jl. Gatot Subroto
Jakarta

Dear Sir or Madam:

We are interested in becoming a distributor for your software products in Palembang. Would you please send us your latest catalogs, brochures, and term of agreement? We are hardware company and eager to add software products to our sales offering. Our report is enclosed. We look forward to hearing from you soon.

Sincerely yours,

Imam Subagio
Chairman

13.    Why did PT. Eureka have a letter PT. Internusa?

a.    They are in the sales offering

b.    The distributors like to add them in their offering

c.    There are latest catalogue and brochure to be added to the product

d.    PT Eureka proposed to become a distributor for PT.Internusa products

14.    We know from the letter that ....

a.    PT Eureka is a distributor of PT Internusa

b.    PT Eureka is a successful hardware company

c.    PT Eureka has not sold software before

d.    PT Eureka will get the products soon

15.  .... and eager to add software products to our sales offering. The underlined word means ..

a.       bidding

b.      investing

c.       asking

d.      discount

Text 6

Dear Mr. Budi Santoso
Sales Manager
Sindang Maju Ltd.

I am writing to inform you of my resignation from the position of sales executive. My last day of work will be March 10, 2013. I have signed an employment contract with another company. I would like to express my appreciation for your excellent leadership in the company. I have learned a lot about direct selling. These skills will be valuable in my future career. I have been fortunate to be employed by Sindang Maju. I have learned that putting customer first is important in today’s competitive environment. I will do my best to finish my project before my leaving.

Sincerely,

Nadia Utami
Sales Executive

16.    Nadia will quit working at Sindang Maju because she ....

a.    Has been offered a position in another company

b.    Has signed a contract with another company

c.    Want to have a better career

d.    Wants a better payment

17.    From Nadia’s letter, we know that she ....

a.    Promises to finish her project before leaving Sindang Maju

b.    Is promoted to another position in the same company

c.    Is fired from her current position and seeks another job

d.    Quits the job at Sindang Maju to pursue higher salary

A.     

18.    These skills will be valuable in my future career. The opposite meaning of the underlined word is ...

a.       worthy

b.      expensive

c.       useless

d.      much

Text 7

Dear Big Meal’s representative

I’m writing to inform you that I had a negative bad experience at your location in Columbus, New Jersey on August 4. My receipt number is 512, and the person who handled my order was Alex.

First of all, I recognize that you, as the reader of this letter, are not responsible for my bad experience, but I am still upset about the situation.

I went to the drive through and ordered seven meals with no pickles. When I received my order, I checked that all of the sandwiches and fries were in the bag paid and drove away. When I got home, I realized my number seven had pickles on it. I’m allergic to pickles, and I didn’t want to waste the sandwich, so I drove back to the drive through to explain the situation and get it fixed.

I feel very disappointed with this interaction, as I usually enjoy my experiences at your restaurant. To fix this situation, I would like a coupon for a free meal of my choice.

I think an apology from Alex is also appropriate.

Please contact me at 555.555.5555 or email me back at jkorkell@email.com. I would like this situation to be resolved so I can continue to be a loyal Big Meal’s patron.

Best, Jim Korkell

19.  What is the letter about?

a.       Applying for a job

b.      Complaining bad service

c.       Ordering a certain item

d.      Inquiring Mr Jim Korkell

B. 

20.  Who is in charge to take the order of “the drive through service”?

a.       The cashier

b.      Alex

c.       Jim Korkell

d.      The manager

21.  I feel very disappointed with this interaction, .... Which of the following has the same meaning as the bold typed word is ...

a.       excited

b.      satisfied

c.       worried

d.      upset

Text 8

AE Ardmore Express Box 6467 Miami, F1
3339

Mr. Joseph Sung
2249 Oak ST.
Champaign, IL 60602

Account Number: 2736-8273888-09

Dear Account Holder:
Thank you for contacting us with regard to the charge on your Ardmore Express Gold Card account. We have contacted Schroeder’s Department Store on your behalf and are waiting a reply.

If we find that the charge was made to your account in error, we will make a credit adjustment within one business day.

We appreciate your patience as it may take six to eight weeks to complete the research needed to resolve your claim. If we can be of any further assistance, please call (888) 555-9870 to speak with a customer service representative.

Sincerely,

S. Nagle
Customer Service Supervisor

C. 

22.    What does Mr. Nagle ask Mr. Sung to do?

a.       To speak with Customer Service Supervisor

b.      To contact the department store

c.       To wait for six to eight weeks

d.      To adjust his account balance

23.    From the letter above, we can conclude that AE Company will …

a.       Wait the customer’s respond

b.      Be responsible for this claim

c.       Complete Mr. Sung’s payment

d.      Charge to the holder’s account number

24.    ... six to eight weeks to complete the research needed to .... The word “complete” has the same meaning with

a.       finish

b.      total

c.       do

d.      report

Text 9

Setup Program Options

Phone Jacks:   

(1)  CMI8738 integrated in the motherboard or in a separate sound card (you can consult your hardware manufacture for more details).

(2)  8738 in motherboard.

(3)  Line-in and rear speaker output share the same jack.

(4)  Line-in and Center/Subwoofer share the same jack.

(5)  Microphone and Subwoofer share the same jack.

(6)  8738 in sound card: There are independent rear speaker output jacks (Center & Subwoofer for 6CH) in the sound card.

(7)  Disable legacy device (MIDI/GAME port): no legacy device (MIDI/GAME port).

Note: If you are not familiar with the hardware specifications, and are using a pair of speakers, we suggest you select "2" and "3".

Installation Option Notes:

A.    Phone Jacks:     

       Before the installation, please make sure whether you have CMI8738 integrated in the motherboard, or in a separate sound card. You can consult your hardware manufacturer for more details. CMI8738 in motherboard: please select "2". If your hardware supports 4-channel output (4 speakers), please select "3". If your hardware supports 6-channel output (6 speakers): If the output port has only 3 jacks, please select "3" and "5". If the output port has 4 jacks, you got three options: "3", "4", or "5". CMI8738 in the sound card (independent rear speaker output jacks available), please select "6".

B.    Legacy device (MIDI/GAME port):

       If there is no MIDI/GAME port, please select "7". If you are not familiar with the hardware specifications, and are using a pair of speakers, we suggest you select "2" and "3". When the installation is complete, please reboot your PC.  Multi-channel Audio Demo is provided for speaker setup test.

25.  How can we know if CMI8738 integrated in the motherboard or in a separate sound card?

a.       By buying the materials

b.      By selecting port “7” 

c.       By checking the item

d.      By coming to the shop.

26. What should we do on Phone Jacks if we are using a pair of speakers?

a.       Select port “2” or “3”

b.      Reboot your PC

c.       Disable legacy device

d.      Make sure the motherboard integrated

27.  What is the synonym of the words manufacturer?

a.       worker

b.      factory

c.       manager

d.      device

Text 10

From      : Industrial Relations Office

To          : All Regular Staffs

Sent        : August 12"', 2014

Subject   : Introduction of hourly-rate employee

Effective August 20^th, twenty new employees will begin working in our production plant on an hourly-rate basis. This is an experiment to determine whether hourly employment would give better results for all aspects of our enterprise. The new employees know that they are part of an experiment. Management encourages regular staffs to discuss the program among themselves and with the new employees. After six months, we will assess the program to learn any lessons it may have for us.

Meanwhile, we welcome staffs’ comments.

28.  What can be said about the new employees?

1. They will be part of an experiment.
2. They will be paid the same as regular staff.
3. They will work longer hours than regular staff.
4. They will work different hours from regular staff

  

29.  How will the new employees be paid?

1. They will be paid after six month.
2. They will be paid the same as regular staff.
3. They will work longer hours than regular staff.
4. They will get salary based on sixty minutes performance.

30.  Which of the following is closest in meaning to "employees”?

1. Employers
2. Jobs
3. Workers
4. Salaries

MEMORANDUM

To: Supervisors

From: Judy Linquiest, Human Resource Manager

Sub: Probation periods

As of January 1st all new employees will be subject to a 3 month probationary period. Medical, holiday, and flextime benefits will not apply to new staff members until the full 3 months have expired. After the three months have been completed, please contact your employees and inform them that their probationary period has ended. The HR department will contact you by e-mail 2 days in advance to remind you of the date. Thank you for your cooperation.

31.  What is the main purpose of this memo?

A.     To inform all employees of a new expiration date.

B.     To put staff members on probation.

C.     To introduce the HR department.

D.     To inform supervisors of a change in policy.

32.  When does the change come into effect?

A.     Today.

B.     In 2 days.

C.     In 3 months.

D.     On January 1st.

33.  ....will be subject to a 3 month probationary period.....

The word probationary means ...

a.       trial

b.      fixed

c.       contract

d.      new

34.  Hasan :Excuse me ,..... on May 15 and 16. is it available?

      Receptionist: I’m sorry, sir. I am afraid our hotel is fully booked at that time.

a.       I’d like to book a ticket.

b.      I’d like to reserve a room.

c.       I need to order a birthday cake.

d.      I need to confirm about my reservation.

35.    Customer  :           I’ m sorry to tell you that one of the washing machines you sent yesterday is out of order.

Manager    :           Thank you for your report..  .........................

a.       We promise to replace it with a new one.

b.      You’d better go to a service center.

c.       We don’t like the way how you complaint.

d.      We’ve selected the qualified machines.

36.    Adi  : ... tonight, Ita? There’s a nice film at Jakarta theatre.

Ita   :         Yes, I’d love to, Adi, but I’m sorry I can’t. I have an appointment with my client. What about tomorrow night?

       Adi  :         All right, tomorrow night then.

a.       Do you like movie

b.      Go with you to the movie

c.       Do you mind going to the movie

d.      Would you join me to the movie

37.  Sonia  :     It’s time to take a rest. Let’s go and have lunch.

       Fitri     :     …. I still have to finish typing this report.

a.       I’d love to

b.      I wish I could.

c.       That’s a good idea

d.      That’s wonderful

38.  Ramli   :    Why do you plan to resign from your job?

       Ratna   :    Well, if the company ___me more I would not quit my job.

a.       pays

b.      paid

c.       will pay

d.      will have paid

39.  Interviewer   : Tell me about your motivation to apply this job.

       Interviewee   : I have experienced handling this job for more than 2 years and ......

a.       I want to give you a high salary.

b.      I’m going to do whatever the job is.

c.       I will run my own workshop to get more income.

d.      I can develop my ability to handle this job more professionally.

40.  Andrea : I’m sorry; I can’t come to your house to do the assignments. My uncle has just arrived from Australia.

Sigit     : ..... We can do that another time.

Andrea :    Thanks for your understanding.   

a.       You may come late.

b.      It doesn't matter.

c.       Really, I don’t believe it.

d.      I agree with you

D.